At Aster Supplements, we are dedicated to providing high-quality products to support your health and fitness goals. Due to the nature of our products, all sales are final, and we do not offer refunds or exchanges once an order has been placed.
Why No Refunds?
- Product Safety: To ensure the highest standards of hygiene and safety, we cannot restock or resell products that have been opened or tampered with.
- Personalized Use: Our products are consumables designed for individual use, and we prioritize the health and well-being of all our customers.
- Quality Assurance: We take pride in the quality of our supplements and ensure that every product is thoroughly inspected before shipping. If there is an issue with your order, such as receiving the wrong item or a damaged product, please contact our customer service team within 48 hours of delivery, and we will work with you to resolve the issue.
Exceptions:
- Damaged or Defective Products: If you receive a damaged or defective product, please reach out to us immediately at [email protected] with your order number and photos of the issue. We will assess the situation and provide a suitable solution, which may include a replacement or store credit.